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TRAINING & CAPABILITY

Purpose of This Section

The Training & Capability section defines how organisations, Leads and users develop the knowledge, skills and confidence required to apply the NWAF™ Governance Framework effectively. It ensures that capability is:

  • consistent

  • accessible

  • measurable

  • aligned with governance standards

  • supported by structured learning

Training and capability development protect the integrity of NWAF™ and ensure organisations can meet their responsibilities.

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1. Training & Capability Principles

1.1 Accessibility

Training must be accessible to all users, including disabled people and those using assistive technologies.

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1.2 Consistency

Training must follow NWAF™ standards, terminology and processes.

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1.3 Competence

Training must build the skills required to apply governance correctly.

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1.4 Continuous Development

Capability is not a one‑off activity — it must be maintained and improved over time.

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1.5 Evidence‑Based

Training content must be accurate, legally aligned and based on governance requirements.

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1.6 Founder Authority

Training standards and capability expectations are set and approved by the Founder.

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2. Capability Areas

NWAF™ identifies the following capability areas:

2.1 Governance Capability

Understanding governance roles, responsibilities and processes.

2.2 Accessibility Capability

Applying accessibility standards, inclusive design and WCAG 2.2 AA requirements.

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2.3 Legal & Compliance Capability

Understanding legal duties, regulatory expectations and tribunal standards.

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2.4 Technical Capability

Using NWAF™ systems, tools and digital processes.

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2.5 Communication Capability

Communicating clearly, professionally and accessibly.

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2.6 Organisational Capability

Applying NWAF™ governance within organisational structures and workflows.

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3. Training Types

3.1 Induction Training

Introduces users to NWAF™, governance roles and core responsibilities.

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3.2 Role‑Specific Training

Tailored training for:

  • Leads

  • Oversight

  • Organisations

  • Accessibility roles

  • Technical roles

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3.3 Governance Training

Covers governance processes, decision making, documentation and standards.

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3.4 Accessibility Training

Covers WCAG 2.2 AA, inclusive design and accessible communication.

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3.5 Legal & Compliance Training

Covers legal duties, risk management and tribunal expectations.

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3.6 Continuous Development

Ongoing training to maintain capability and respond to updates.

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4. Training Delivery Methods

Training may be delivered through:

  • written guidance

  • structured learning modules

  • workshops

  • webinars

  • demonstrations

  • scenario‑based learning

  • capability assessments

All training must follow NWAF™ accessibility and documentation standards.

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5. Capability Assessment

Capability must be assessed to ensure users can apply NWAF™ correctly.

Assessments may include:

  • knowledge checks

  • practical exercises

  • scenario‑based tasks

  • governance application reviews

  • accessibility compliance checks

Assessment outcomes must be recorded and reviewed.

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6. Roles & Responsibilities

6.1 Founder

  • Sets capability expectations

  • Approves training standards

  • Ensures alignment with NWAF™ vision

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6.2 Capability Lead

  • Designs and maintains training content

  • Oversees capability assessments

  • Supports organisations and users

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6.3 Oversight

  • Monitors capability across organisations

  • Identifies capability gaps

  • Escalates risks

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6.4 Leads

  • Support training within their domain

  • Provide expert input

  • Ensure capability is maintained

6.5 Organisations

  • Ensure staff complete required training

  • Maintain internal capability records

  • Support users in applying NWAF™

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6.6 Users

  • Complete required training

  • Apply learning in practice

  • Request support where needed

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7. Why Training & Capability Matter

Training & Capability:

  • ensure governance is applied correctly

  • protect users and organisations

  • support legal and accessibility compliance

  • strengthen governance maturity

  • reduce errors and risks

  • maintain Founder‑led integrity

  • ensure NWAF™ remains a national‑grade governance system

Capability is essential for consistent, high‑quality governance.

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Version Information

  • Version: 1.0

  • Status: Published

  • Approved by: Founder

  • Last Updated: 18 February 2026

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